PRIVACY POLICY


Last Updated: July 2, 2015

  1. Web Site Covered

    This Privacy Statement covers the information practices of www.crowdvalley.com.

  2. Information Collected

    Crowd Valley offers a variety of services that are collectively referred to as the “Services.” Crowd Valley collects information from individuals who visit the Company’s Web site (“Visitors”) and individuals who register to use the Services or end users that use the Services through those who register (“Customers”).

    When expressing an interest in obtaining additional information about the Services or registering to use the Services, Crowd Valley requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services, Crowd Valley requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). Crowd Valley may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About Crowd Valley Customers.”

    As you navigate the Company’s Web site, Crowd Valley may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web site (such as the Web pages viewed and the links clicked).

  3. Use of Information Collected

    The Company uses Data About Crowd Valley Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.

    The Company may also use Data About Crowd Valley Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company and its partners, such as information about promotions or events.

    Crowd Valley uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Services.

    Crowd Valley uses Web Site Navigational Information to operate and improve the Company’s Web site. The Company may also use Web Site Navigational Information alone or in combination with Data About Crowd Valley Customers to provide personalized information about the Company.

  4. Web Site Navigational Information

    Crowd Valley uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web site (“Web Site Navigational Information”).

  5. Public Forums, Refer a Friend, and Customer Testimonials

    Crowd Valley may provide bulletin boards, blogs, or chat rooms on the Company’s Web site. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Crowd Valley is not responsible for the personal information you choose to submit in these forums.

    Crowd Valley may post a list of Customers and testimonials on the Company’s Web site that contain information such as Customer names and titles. Crowd Valley obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

  6. Sharing of Information Collected

    Crowd Valley may share Data About Crowd Valley Customers with the Company’s service providers so that these service providers can contact Customers and Visitors who have provided contact information on our behalf. Crowd Valley may also share Data About Crowd Valley Customers with the Company’s service providers to ensure the quality of information provided. Unless described in this privacy statement, Crowd Valley does not share, sell, rent, or trade any personalized or Customer-specific information provided with third parties for their promotional purposes.

    From time to time, Crowd Valley may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Crowd Valley, the Company may share Data About Crowd Valley Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). Crowd Valley does not control our business partners’ use of the Data About Crowd Valley Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

    Crowd Valley uses a third-party service provider to manage credit card processing.

    Crowd Valley reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

  7. International Transfer of Information Collected

    To facilitate Crowd Valley’s global operations, the Company may transfer and access Data About Crowd Valley Customers from around the world, including the United States. This Privacy Statement shall apply even if Crowd Valley transfers Data About Crowd Valley Customers to other countries.

  8. Correcting and Updating Your Information

    Customers may update or change their registration information by logging in to their accounts. Requests to access, change, or delete your information will be handled within 30 days.

  9. Security

    Crowd Valley uses appropriate administrative, technical, and physical security measures to protect Data About Crowd Valley Customers.

  10. Changes to this Privacy Statement

    Crowd Valley reserves the right to change this Privacy Statement. Crowd Valley will provide notification of the material changes to this Privacy Statement through the Company’s Web site at least thirty (30) business days prior to the change taking effect.

  11. Contacting Us

    If you have questions or complaints regarding our Privacy Statement or practices, please contact us by mail. Our mailing address is One Market Plaza, Spear Tower, San Francisco, CA 94105. You may also contact us at support@crowdvalley.com.